Our Story

Fairleys Supa IGA prides itself as Sheppartons Favourite Supermarket, having been a part of the community for many decades. Awarded top Victorian Supa IGA in 2013 and 2015 recognising our business commitment to excellence in retailing for the greater Shepparton community.

Our mission is to deliver the best shopping experience for our customers through great service, the best fresh foods, the largest range and super competitive prices.

Our vision to continue to give the people of Shepparton a real alternative shopping experience and share our profits within community, a local business supporting locals

Our People

Our staff are very proud of their store and their commitment to always exceed our customers expectations. We pride ourselves on our friendly service and value for money along with those ‘extra’s’ you just don’t everywhere like sourcing a particular product, supporting our local community and stocking those brands you know and trust.

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Supermarket

A peek down our aisles shows that we have a huge range of everyday groceries, local goodies, exotic gourmet needs, international and imported ingredients and a fantastic range of gluten free and health giving products.

We promote local and Australian made/owned products heavily and are happy to help you to your car, in fact we can even home deliver them!

Dairy/Freezer

We have a huge range of dairy and frozen products covering all the usual suspects and then of course our fantastic range of what we like to call ‘extras’.

These are products you wouldn’t normally expect to find in a supermarket chiller or freezer such as gluten free, organic, gourmet and international offerings.

Low Prices

Just because we look great it doesn’t mean we cost more!

In fact we think our weekly specials are as good as you will find anywhere and when you throw in Price Match, IGA Locked Down Low Price promotion, our own late week special offers and everyday low price policy, you’ll find there’s more ways to save!

But don’t take our word for it, check out our weekly catalogue specials and see for yourself.

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Fresh Produce

Our team are passionate about fresh produce and wherever possible we source our produce locally to ensure the best available product at a great price. Every Market Day our team hand select quality produce that provides excellent value for money for our customers.

This means we can not only ensure our produce is always the freshest available, we can also make sure our range suits what our customers are looking for and all at great everyday low prices.

We follow a simple ‘farm to shop process’ that means produce makes it from growers to our store in the shortest possible time frame so we can guarantee the freshness! Like all our fresh products we stand behind the IGA 200% Fresh Guarantee!

We also cater for large and wholesale orders, particularly for local community organisations and if you are ever looking for something particular that we don’t usually stock, just see any of our friendly team who will always be happy to help.

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Deli

Our region is not only well known for its produce but also our artesian produced goods. That’s why you will always find a huge selection of the very best available on our shelves. From the iconic brands to the lesser known but fantastically tasty offerings of the greater Goulburn Valley region and beyond, we search high and low to offer our customers the very best of all things local. Of course you will also find a good range of your favourite international products.

Our Deli stocks a range of cheeses as well as prosciutto, salamis, real ham off the bone, and delicious marinated olives. There are also a multitude of shelf lines including pastas, cooking oils, sweets, gluten free and a large range organic produce.

Don’t forget our deli staff are also food connoisseurs! Planning a day out? Have a special occasion or just feeling peckish? Deli hampers and platters are also a specialty. We can make them for all occasions. Drop in and see us, or give our deli team a call – because many delicatessen lines are seasonal it’s best to discuss the options!

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Meat

Our meat section is managed by staff who are passionate about the quality of our product and are very particular. Their dedication ensures our meat is always fresh and tender!

Our meat is also backed by IGA’s 200% fresh guarantee which means we guarantee our meat to be the freshest and best quality available or we’ll replace the item and give you your money back!

Now that’s confidence!

Our butchers ensure our meat cabinets are always well stocked with a range of cuts from budget to gourmet and everything in between. We also have a great range of marinated kebabs, stir fry, diced and fresh ready to heat and eat products. We also stock a range of duck, organic chicken and many other products you just don’t find everywhere.

Our convenient hours mean that you no longer have to resort to take away if you’re late home from work as tender steak, chicken breast, pork and lamb is always available!

We also cater for bulk orders and particular requests, so if you are if you are looking for something a little out of the ordinary, don’t hesitate to ask!

Likewise if there is something you would like us to stock that you can’t find, just see one of our friendly staff and we’ll try to make sure it’s there when you next visit.

It’s just all part of the service here at Fairleys SUPA IGA!

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Liquor

You will find a fantastic range of local wines as well as a great range of those wines you know so well and even some that you might not! We search high and low to offer our customers the very best of all things local and you will find a fantastic selection of boutique ‘cellar door’ and regional wines.

However we also realise that ‘a beer at a weekend BBQ’ is just as important – and you don’t need to pay more for that! As part of the IGA buying group, we have the buying power to provide everyday low prices and offer fantastic catalogue and instore specials.

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Cafe

Tucked within the Supermarket is our very popular cafe! The cafe is the ‘perfect pitstop’ on your way in or out of the store. Our customers love the selection of ready to go snacks and treats.

The cafe is open 6 days:
Mon: 7:30am-5pm
Tue: 7:30am-5pm
Wed: 7:30am-5pm
Thu: 7:30am-5pm
Fri: 7:30am-5pm
Sat: 7:30am-3pm
Sun – Closed

The cafe menu inculdes:

  • Hot drinks Coffee, hot chocolate etc (every 6th coffee free with our coffee card)
  • Cold drinks, soft drink, chocolate milk etc
  • Fried foods eg) dim sims, potato cokes
  • Pies, sausage rolls, pasties
  • Toasted sandwiches and focaccias

The cafe also has weekly lunch specials and other fantastic offers.  Drop in, check it out for yourself and smell the coffee!
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Lotto

Our Tatts Outlet is open 9am – 7pm Monday – Saturday and closed on Sundays. As a full Tatts outlet you can play all your favourites, including all Tatts Games, Set For Life, Scratchies and many more.

You can also Check The Latest Results HereGood Luck!

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Seniors Discount

We believe our senior citizens deserve a few extra dollars off the price of their groceries. We owe these people a lot, they have helped make Australia what it is today.

For this reason, every Tuesday is Seniors Discount Day at Fairleys SUPA IGA Shepparton. Just show us your Seniors Card or Pensioner Card at the checkout to receive a 5% discount.

Customers receiving the Seniors Discount are still able to take advantage of the fuel discount offer and also use their Rewards Card for even further savings.

To apply for a Seniors Card, complete an online application form. www.seniorscard.com.au

Conditions for Seniors Discount – The discount will not be applied to cigarettes or tobacco products, phone cards, and No Frills products.

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Dairy Farmers’ Milk Crisis Support Program

We are getting behind our LOCAL Dairy Farmers and we need your help. In conjunction with The Lions Club, we have launched The Dairy Farmers’ Milk Crisis Support Program. To launch the fund, Fairleys Supa IGA and the Lions District have matched each others’ pledges of $10,000. It remains to be seen what this $20,000 will become.

We are encouraging customers to get behind this effort and drive the dollars up in a show of support for the districts Dairy Farmers. Points can be donated by using the pledge forms handed out in the supermarkets’ foyer. The coordinators of the support program will be the Rural Financial Counseling Service.

So come on, get on board and let’s help make a difference for our local Dairy Farmers! ‪#‎LookingAfterOurOwn‬

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Price Match

As locally owned independent businesses, we have always taken great pride in being part of the community and offering our customers the convenience of shopping local.

And while we know that friendly service and local convenience are important, giving you great value for money is what keeps you coming back.

That’s why we’ve introduced IGA’s Price Match*

We’ve reduced prices on 100s of everyday products to match the major national supermarket chains.

So now you won’t pay more to shop local on 100s of everyday products.

Stocking your favourite brands, supporting the community and now, reducing prices on hundreds of everyday products to match the major national supermarket chains, all adds up to more reasons to shop at Fairleys SUPA IGA Shepparton!

*Prices matched weekly to Woolworths or Coles everyday shelf price on hundreds of favourite products. Excludes promotions & specials.

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Trading Hours

 

Fairleys SUPA IGA Shepparton is open 7 Days and most public holidays. Normal trading hours are below, please check back for specific Public Holiday Trading.

ANZAC Day – Open 1pm – 10pm

Open 7 Days
Mon: 7.30am – 10pm
Tue: 7.30am – 10pm
Wed: 7.30am – 10pm
Thu: 7.30am – 10pm
Fri: 7.30am – 10pm
Sat: 7.30am – 10pm
Sun: 7.30am – 10pm


Home Delivery

Our staff not only pack your groceries, we also carry them to your car and we even HOME DELIVER! We also offer a pick, pack and deliver service so if for some reason you can’t get to us – we will get to you! It’s all part of the service here at Fairleys Supa IGA Shepparton!

To enquire about home delivery or our pick and pack service, give us a call on 03 5822 1555 or contact us using our online form.


Community Rewards

Our Community Rewards program is designed to support local not for profit and community organisations by donating a percentage of what customers spend in-store. For more information on Community Rewards Program please read on, or click here for information on our personal rewards program.

If your local School, club, charity or organisation would like to be apart of this exciting fundraising program please read the Information below or download and print our PDF if you are required to present to a committee, etc. To apply you can also download the application form, complete and drop it into the store, or apply using the online form below.

Community Rewards Overview

Fairleys Supa IGA Community Rewards program will carry on the great community support that the Eaglehawk Supermarket has been known for over many years.

Our pledge is to support community groups through every shopper scanning a new Community Rewards Key Tag, and community groups can benefit by receiving 1% of these purchases back in a cheque at the Big Cheque days held at the end of the fundraising year usually in September.

Fairleys commitment to the substantial funds that this program will generate is significant in such a competitive business. Fairleys approach to this is that our customers and the community are our shareholders and therefore we have pledged a large portion of our profits to this program 365 days a year.

The program makes sponsorship support fair and available for all eligible local community organisations, so in reality it has no limits.

How the program works

Customers join the Fairlys Supa IGA Community Rewards program instore by receiving a bar coded key tag that needs to be scanned at the checkout each time they shop Fairleys Supa IGA. Customers have the choice on joining, to allocate their points to a community group or collect personal rewards for those points or a combination of both.

The basis for points is one point for every $1 spent plus numerous bonus points ranging from 5-50 points for specific single ticketed product purchases.

Fairleys Community Fund Fairleys also manage a Community Grants fund, this fund generates money through specific product purchases as well as point donations from customers wishing to share their points amongst the community apart from the groups listed to the right. These Grants are generally decided on an annual basis depending on funds available.

Please click here to download a list of our 2015/2016 Community Rewards beneficiaries.

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Community Group Nomination Form





Community Group Name*

Registered Address*

Contact Name*

Position*

Email Address *

How many member families in your group?

Has this been approved by your committee?

How many members do you have?

Provide a brief description of your current fundraising needs, this is required to complete your update:


Personal Rewards

Fairleys SUPA IGA Community Rewards Club is our very own rewards program. Instead of complicated offers or ‘travel points’ you may never redeem, our offer is simple. For every dollar you spend you will receive a point automatically allocated to your card*. You can then donate part or all of your points to one of the local community organisations we support or redeem these points to purchase items from our instore gift cabinet.

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You will find Rewards Cards at the checkouts, simply ask one of our friendly staff to scan and activate the card and you will start earning points immediately. To complete your membership visit our website, click the link below and within a few minutes you will be able to take full advantage of all Community Rewards benefits.

Simply present the card at the checkout and you will earn a point for every dollar you spend*. You can then donate part or all of your points to one of the local community organisations we support oror redeem these points to purchase items from our instore gift cabinet. * Due to legislation no points may be earned on tobacco products

You may choose to donate all or a percentage of your points to one of the local Community organisations we support. These points will then be converted to cash and donated to the organisation every 12 months. We will ask if you would like to support the community program when you complete your membership online, remember it’s completely your choice!

Already A Member? Login Here New Card? Register Now


Kids Club

Join our IGA Kids Club and receive a Birthday Card every birthday together with a great birthday treat. This program is open to children until their 12th birthday.

Our Commitment

Parents please note: Birthday Card coupon offers may contain fresh fruit items, confectionery and other food products that are readily available from our shelves. Parents please bear this in mind before joining your children to the club, especially if your child is not permitted some of these items. The club is managed for IGA’s stores through various suppliers. Birthday Card Coupons will be redeemable only at your designated store. This information will be kept private, confidential and not shared.

To join, please download and complete an application form and drop it into the store.


Fuel Discount

Fairleys SUPA IGA Shepparton Fuel Discount offer is available to our customers EVERY DAY!

There has been a lot of publicity lately about fuel discounts. There is no doubt that every Australian family is interested in saving money. At Fairleys, we thought we would make it easier for you.

Our invitation is simple:

  1. Come and shop with us any day and spend $30.00 or more.
  2. You will receive a voucher printed on your receipt
  3. Present your voucher at APCO Shepparton North when paying for your fuels and receive a 4 cent per litre discount.

Now, how easy is that!

* Offer is limited to one petrol receipt per customer transaction for a fuel purchase of up to 150 litres per customer per day. See in store for full details and conditions of this offer.

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Careers

Fairleys SUPA IGA Shepparton is a family owned business with a close-knit, fun and customer focused culture. We are dedicated to providing outstanding HR support and we offer nationally accredited certificates in retail to assist in your career development.

We’re always looking for great people to work with us. If you are friendly, motivated, reliable and enjoy being part of a great team – then we want to hear from you!

Available positions are advertised and coordinated through our head office, please click here to visit our site.


Contact Us

We are always keen to hear back from our customers so we can improve your shopping experience and our business. We are serious about your feedback and will gladly reply to you ASAP. Please complete the form below and we’ll be in touch!





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177-193 Numurkah Rd
Shepparton Vic 3630 

Phone: 03 5822 1555 
Fax: 03 5831 3370 

Supermarket Open 7 Days
Mon: 7.30am – 10pm
Tue: 7.30am – 10pm
Wed: 7.30am – 10pm
Thu: 7.30am – 10pm
Fri: 7.30am – 10pm
Sat: 7.30am – 10pm
Sun: 7.30am – 10pm

Cafe Open 6 Days
Mon: 7:30am-5pm
Tue: 7:30am-5pm
Wed: 7:30am-5pm
Thu: 7:30am-5pm
Fri: 7:30am-5pm
Sat: 7:30am-3pm
Sun – Closed


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